Logo Meister

Privacy Policy

Thank you for your interest in our website. Your privacy is very important to us. Detailed information on how we handle your personal data is provided below.

Responsible for data processing: 
MeisterWerke Schulte GmbH
Johannes-Schulte-Allee 5
D-59602 Rüthen-Meiste

1. Hosting services by a third-party provider
Data is processed on our behalf by a third-party provider, Net.DE AG, Büttnerstrasse 57, 30165 Hannover, Germany, which hosts and displays the website for us. This helps to safeguard our legitimate interests in correctly displaying our offer, which prevail in the context of a balancing of interests, Art. 6 Para. 1(f) GDPR. All data which is collected within the scope of using this website or in the forms provided for this purpose in the online shop as described below is processed on its servers. Any processing on other servers only takes place within the scope outlined here.

2. Access data in server log files
Every time you call up a website, the webserver only automatically stores a server log file, which contains, for example, the name of the requested file, your IP address, data and time of the request, amount of data transmitted and the requesting provider (access data) and documents the request.

This access data is evaluated exclusively for the purposes of ensuring error-free operation of the website as well as improving our offer. This helps to safeguard our legitimate interests in correctly displaying our offer, which prevail in the context of a balancing of interests, Art. 6 Para. 1(f) GDPR. All access data is deleted no later than fourteen days after the end of your visit to our site.

3. Data collection and use for initiating contact
We collect personal data if you provide it to us when initiating contact with us (e.g. by contact form or email). We use the data you provide to process your enquires. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1(a) p. 1 GDPR on the basis of your voluntary consent.

After processing the enquiries, your data is restricted for further processing and deleted upon the expiry of any tax and commercial retention periods unless you have expressly consented to further use of your data or we have reserved the right to further data use which is permitted by law and about which we inform you below.

4. Data processing for postal advertising and your right to object
We also reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This helps to safeguard our legitimate interests in marketing to our customers, which prevail in the context of a balancing of interests, Art. 6 Para. 1(f) GDPR.

Marketing mails are sent within the scope of processing on our behalf by a service provider to whom we disclose your data for this purpose.

You can object to the storage and use of your data for these purposes at any time with a message using the contact opportunity indicated below. 

5. Images that have been uploaded to the visualisation tool (“View flooring in my room”) 
Please note that it is not permitted to upload images that contain personal data (such as people within the room) when using our “View flooring in my room” service. With this in mind, please always ensure that there are no people in your pictures.  

When you are using our service, please only use images that you wish to transfer to our servers. This is necessary so we can automatically process the images and offer you our photo service. You can also access the images at a later time, although they are generally deleted after a period of 30 days of inactivity. Please be aware that we may save individual images for a limited period in order to train and improve its recognition algorithms. If you do not agree to this, please delete any images you have uploaded to our application immediately after use. 

6. Cookies and other technologies

General information
We use technologies on various pages, including cookies, to make our website attractive to visitors and to enable the use of certain functions. Cookies are small text files which are automatically stored on your end device. Some of the cookies that we use are deleted again after the end of the browser session, i.e. after closing your browser (session cookies). Other cookies remain on your end device and allow us to recognise your browser when you next visit our website (persistent cookies).
We use those technologies that are absolutely necessary for the use of certain functions of our website (e.g. in the context of the wish list). These technologies collect and process IP address, time of visit, device and browser information as well as information about your usage of our website (e.g. information about the content of the wish list). The legal basis for this is § 25 Para. 2 No. 2 TTDSG. At the same time, this helps to safeguard our legitimate interests in optimally displaying our offer, which prevail in the context of a balancing of interests in accordance with Art. 6 Para. 1(f) p. 1 GDPR.

We also use technologies to comply with legal obligations to which we are subject (e.g. to provide evidence of consent to the processing of your personal data) and for web analytics and online marketing. For more information on this, including the respective legal basis for data processing, please refer to the following sections of this privacy policy.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you have consented to the use of the technologies as defined in Art. 6 Para. 1(a) p. 1 GDPR, you can revoke your consent at any time by adjusting your cookie settings using the link below.

Adjust Cookie settings

7. Use of cookies and other technologies for web analytics and advertising purposes
Insofar as you have given your consent to this in accordance with  § 25 Para. 1 TTDSG in conjuction with Art. 6 Para. 1(a) p. 1 GDPR, we use the following cookies and other third-party technologies on our website. After the purpose is fulfilled and the respective technology is no longer used by us, the data collected in this context is deleted. You can revoke your consent at any time with future effect. For more information about your revocation options, see the section “Cookies and other technologies”. For more information, including the basis of our cooperation with each individual provider, please refer to the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact opportunity indicated in this privacy policy. 

Use of Google services
We use the technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) as described below. The information that is automatically collected by Google technologies about your usage of our website is, as a rule, transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it is abbreviated before being stored on Google's servers by activating IP anonymization. Only in exceptional cases is the full IP address transmitted to a Google server and stored there. Unless otherwise specified for the individual technologies, the data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. For further information on data processing by Google, please refer to Google's privacy policy

Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created with the use of pseudonyms. Cookies can be used for this purpose. The IP address is, as a rule, not combined with other Google data. The data processing is carried out on the basis of an agreement on order processing by Google.

Use of Google Maps to provide a specialist retailer proximity search
For the visual presentation of geographical information, Google Maps collects data about your usage of the maps functions, especially the IP address and location data, transmits them to Google, and Google then processes them. This serves, in accordance with Art. 6 Para. 1(f) p. 1 GDPR, to safeguard our legitimate interests in enabling the specialist retailer proximity search as a basic function of the website, which prevail in the context of a balancing of interests.

YouTube video plugin
To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode used by us, transmitted to Google and then processed by Google only when you play a video. 

8. Social media

Our online presence on Facebook, YouTube and Pinterest
Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1(a) p. 1 GDPR, your data is automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which usage profiles are created with the use of pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. As a rule, cookies are used for this purpose. For detailed information on the processing and usage of data by the respective social media operator as well as contact opportunity and your relevant rights and settings options for protecting your privacy, please refer to the data protection information of the provider linked below. Should you need any help in this matter, do not hesitate to contact us. 

Facebook is a service of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your usage of our online presence on Facebook is generally transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data is processed in the context of a visit to a Facebook fan page on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. You can find more information (insights data information) here

Instagram is a service of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your usage of our online presence on Facebook is generally transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data is processed in the context of a visit to an Instagram fan page on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. You can find more information (insights data information) here.

YouTube is a service of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information that is automatically collected by Google about your usage of our online presence is, as a rule, transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Pinterest is a service of Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your usage of our online presence on Pinterest is, as a rule, transmitted to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. The European Commission has not issued an adequacy decision for the USA. Our cooperation is based on standard data protection clauses of the European Commission.  

9. Contact opportunity and your rights 

You have the following rights as a data subject:

  • in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • in accordance with Art. 16 GDPR, the right to request the correction of incorrect or incomplete personal data stored by us without delay;
  • in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary
  • in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as
  • in accordance with Art. 20 GDPR, the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another responsible party;
  • in accordance with Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our corporate headquarters for this purpose.

If you have questions on the collection, processing or usage of your personal data, or for information, rectification, restriction or deletion of data as well as revocation of consent granted or objection to a particular data use, please contact directly our data protection officer at datenschutz@meisterwerke.com


Right to object 
If we process personal data as explained above to safeguard our legitimate interests which prevail in a balancing of interests, you may object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can assert this right at any time as described above. If the processing is for other purposes, you have the right to object only on grounds that arise from your particular situation.

After asserting your right to object, we will no longer process your personal data for these purposes unless we can prove the existence of compelling legitimate grounds for processing that override your interests, rights and freedom or if the processing is for the purpose of asserting, exercising or defending legal claims.

This will not apply if the processing takes place for the purposes of direct marketing. In such a case, we will no longer process your personal data for this purpose.

Privacy policy